Frequently Asked Questions
Can you explain the schedule for subscriptions? We take subscriptions throughout the month and ship during the first week of the following month. The cutoff is the last day of the month. (Example: All April subscribers will have their boxes shipped out the first week of May)
If I subscribe on the 13th of the month when will my box ship? All boxes subscriptions for the month will be filled during the first week of the following month.
What if I missed a box I really, really wanted? We have past boxes available as standalone purchases that don't require a subscription.
What kind of commitment am I making when I sign up? Subscriptions can be cancelled at any time so there isn't much commitment at all.
What if I have a question/concern that isn't listed here? Your satisfaction is our priority, and we want to make sure you are thrilled with our product. If you have any kind of question or concern, send us an email at deadboltmysterysociety at gmail dot com and we will reply as promptly as possible.